Shipping & Payment Info

Welcome to Bear Paw Creations by Bill! We aim to make your shopping experience smooth and straightforward. Please read our Payments & Shipping policy carefully to understand how we handle orders, payments, and deliveries.

Payments

We accept the following payment methods for your convenience:
✔️ Credit/Debit Cards – Visa, MasterCard, American Express, Discover

✔️ Cash – Local Pick-ups and Deliveries Only.

Payment Processing

• All payments are processed securely using encrypted technology.
• Your payment details are never stored or shared with third parties.
• Once your payment is confirmed, you will receive an order confirmation email.

Order Cancellations

• Orders can only be canceled within 24 hours of placement.
• After 24 hours, the order will be processed and shipped, and cannot be canceled.

Shipping

Shipping Methods & Rates

We offer the following shipping options:

International Shipping

• We do not offer International Shipping at this time

Order Processing Time

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed the next business day.
• Custom Sign/Magnet, Print-on-Demand & Graphic Design orders take additional time to design/produce. We will update you on the time after payment confirmation.

Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.
• You can track your order through our website or the carrier’s website.

Lost or Damaged Packages

• If your order is lost or arrives damaged, please contact us at thebearpawcreations@gmail.com within 7 days of delivery.
• We will work with the carrier to resolve the issue and arrange for a replacement or refund.

Questions?

If you have any questions about payments or shipping, feel free to contact our customer support team at thebearpawcreations@gmail.com. We're here to help!

Thank you for shopping with Bear Paw Creations by Bill]! 😊